Freshsales vs Monday CRM
Head-to-head comparison of two popular crm software tools. See which one is right for your needs.
Last updated: March 2026
Quick Verdict
Freshsales has a higher rating (4.4/5) compared to Monday CRM (4.3/5). Plus, Freshsales offers a free tier while Monday CRM does not.
Freshsales
4.4Freshsales by Freshworks is an AI-powered CRM that helps sales teams close deals faster. It features Freddy AI for lead scoring and next-best-action recommendations, built-in phone and email, and a clean interface. Part of the Freshworks suite, it integrates seamlessly with support and marketing tools.
Pricing
Free / $15/month
Key Features
- Freddy AI
- Built-in Phone
- Email Tracking
- Visual Pipeline
- Lead Scoring
- Workflow Automation
- Territory Management
- CPQ
Pros
- + Built-in phone and email
- + Strong AI capabilities
- + Clean modern interface
- + Good free tier
Cons
- − Fewer integrations than competitors
- − Advanced features need higher tiers
- − Reporting limitations
Monday CRM
4.3Monday CRM is built on Monday.com's flexible Work OS platform, offering a highly visual and customizable approach to customer relationship management. It combines CRM functionality with project management capabilities, making it ideal for teams that want to manage sales alongside other workflows.
Pricing
$12/month
Key Features
- Visual Boards
- Custom Automations
- Email Sync
- Lead Management
- Deal Tracking
- Dashboards
- Integration Hub
- Mobile App
Pros
- + Highly visual interface
- + Flexible customization
- + Great for cross-functional teams
- + Strong automation
Cons
- − Per-seat pricing adds up
- − CRM features less mature than competitors
- − Minimum 3 seats required